Terms & Conditions 

Regular Programmes 2022

Applications for group lessons

  1. Parents are required to complete and sign the enrolment form before class commencement. We can only confirm places when full payment is received. If parents wish to make any changes after the application is processed, please do inform our office in writing.
     

  2. Enrolments are confirmed on a first-come first-served basis.
     

  3. New Students are required to attend an assessment session before the class.

 

Trial class

 

  1. Trial class is scheduled after the assessment.

 

Absence, make up class and cancellations

 

  1. If a child is unable to attend a class or a recording session, parents must notify us in writing (by WhatsApp or email, no voice message) 4 hours before the class. Otherwise, no make-up classes will be arranged and the class will be charged.
     

  2. Students are required to enrol for a full term of 8 classes. There is a maximum of 2 make-up classes per term, and they cannot be carried over to the next term or refunded. Students may make it up in any other comparable class that we suggest but NO individual make up class will be offered and a missed make-up class cannot be rescheduled.
     

  3. If the student is absent for more than 3 times per term, Real Music reserves the right to reject his/her application for the next term.
     

  4. There will be no refund if the student withdraws in the middle of the course. The remaining classes cannot be transferred to the others, and they will only be valid for 60 days.
     

  5. If the student wish to withdraw from the course, two weeks advance notification (by WhatsApp or email) is required. Otherwise, lesson fee will continue to be charged. Voicemail notification is not accepted.

 

Parental accompaniment

 

  1. Parents are not allowed to stay in the studio to watch their children during classes or recording session. Parents and guardians are asked to wait outside the studio while the class is in progress. Teachers have the right to ask any person to leave the studio. Please ensure to pickup your child promptly at the end of the lesson.

 

Performance

 

  1. Parents will be notified by email for performances. We reserve the right to decide whether the student is eligible to join the performance (by his/her attendance records and performances in class). Space will only be reserved for students who complete the google forms.

 

Request for Instrumental music or new recordings for background tracks

 

  1. There will be a charge of $200 for every instrumental track (ready-made) upon request for private events. If the student requests for a piano track which needs to be newly recorded, it will be charged according to studio rental rate ($1500/hr).

 

Payments
 

  1. Payment of 8 classes has to be made before the first lesson starts.
    Payments can be made by the following method:
    - Cash
    - Cheque (Payable to: Real Music Production Ltd.,)
    - Bank in (The Bank of East Asia (BEA): 015-514-10-402032-6)
    - FPS (FPS ID: 160 201455 Real Music Production Ltd.)
     

  2. Please send us the receipt by email or WhatsApp.
     

  3. Payment must be received within seven working days after the invoice being issued. We reserve the right to refuse admission if payment has not been paid on or before the first date of each course.
     

  4. For new students who enroled partway through the course, tuition will be pro-rated for the remaining classes. However, priority will be given to students who had paid for the full course.

 

Late Payment Penalty

 

  1. Payment is due within 7 days of the due date. Otherwise, a penalty of $150 will be charged per month. We reserve the right to ask the student to withdraw from the class if we don’t receive payment within 21 days from the due date.
     

Refunds
 

  1. We regret that no refunds will be made under any circumstances.
     

Cancellations
 

  1. If for any reason we have to cancel a workshop, we shall notify you as soon as possible and shall transfer you to another workshop or course of your choice.


Severe Weather Conditions

  1. Classes will continue as normal under Typhoon Signal 3 / Amber Rainstorm Warning Signal / Red Amber Rainstorm Warning Signal.

     

  2. If Typhoon Signal Pre-8, Signal 8 or above / Black Rainstorm Warning Signal is hoisted prior to class hours, all classes will be cancelled. The Pre-8 signal indicates that Typhoon Signal 8 is expected to be hoisted within two hours.
     

  3. In the event of enforced closure due to unforeseen circumstances, such as government regulatory reasons, black rain warning, or typhoon signal number 8 or higher has been raised, classes will be cancelled and no make-up, refund or credit will be issued.
     

Use of promotional materials
 

  1. Videos and photos will be taken in class for promotional use. All rights reserved by Real Music Production Ltd.